Support
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Frequently Asked Questions
How do I activate my Pro license?
After purchasing, you'll receive a license key via email. Open MarkedPDF, go to Preferences → License, and enter your key. The license activates instantly.
Can I use my license on multiple Macs?
Yes! Each Pro license can be activated on up to 3 Macs. Perfect for your desktop, laptop, and home office.
How does the free trial work?
Click "Start Trial" in the app to get 14 days of full Pro features. No credit card required. The trial is limited to one per email address.
What happens when my trial expires?
The app continues to work with Free features. Your documents are never locked. You can purchase Pro anytime to unlock premium themes and features.
Is there a subscription?
No. MarkedPDF Pro is a one-time purchase of $9.99. You own it forever with no recurring fees.
Do I need an internet connection?
MarkedPDF works entirely offline. An internet connection is only needed for license activation and checking for updates.
What Markdown features are supported?
We support GitHub Flavored Markdown including tables, task lists, strikethrough, and fenced code blocks with syntax highlighting. Also footnotes and math equations.
Can I get a refund?
Yes, we offer a 30-day money-back guarantee. Contact support@markedpdf.com if you're not satisfied.
Still need help?
We're here to help. Send us an email and we'll get back to you within 24 hours.
Contact Support